SHIPPING DELAYS MAY OCCUR DUE TO THE CANADA POST ROTATING STRIKES. We apologize for this inconvenience. Unfortunately, Christmas delivery is not guaranteed.

Due to being a small operation (one-woman show!), all orders will be shipped once the sale is over (December 1).

Thank you for shopping at our little Canadian boutique!

Shipping

Rebelle Romantique ships worldwide! All purchases are shipped via Canada Post within 2-3 business days after ordering. Shipping costs are determined by Canada Post and are based on the size and weight of the parcel.
All orders are processed in Canadian dollars. If you are an American or International customer, check with your credit card company for your actual rate of exchange for that day.

Depending on the shipping method you choose, the time frames for expected delivery are as follows:

Canada: 3-13 business days

Canadian residents are subject to GST, HST and PST taxes based on Province or Territory of residence.
All Canadian orders have a tracking number. Since purchases are shipped from Canada, there are no additional fees, such as customs or duty. All shipments will have a tracking number.

USA: 5-15 business days

Local taxes are not charged for residents of the United States. All orders pass through customs and are subject to import duties, taxes and custom processing fees. These charges will be calculated by the carrier and billed directly to the customer. Clients are responsible for customs fees, and we are unable to accept returns for items returned when customs fees are not paid or on unclaimed parcels. All shipments will have a tracking number.


International: 1-6 weeks

All international parcels are shipped with a tracking number, EXCEPT for Canada Post Small Packet International Air. This is the most cost effective method of shipping internationally, but it is at the customer's own risk and responsibility as it does not include a tracking number or insurance. Rebelle Romantique is not responsible for late or missing parcels using this shipping method, but we will do everything we can to locate the parcel within our capabilities. Rebelle Romantique will not be able to refund or replace lost or packages if you choose this method.  Please be patient if you have chosen this shipping method; packages normally arrive safely, but may take several weeks.

All orders pass through customs and are subject to import duties, taxes and custom processing fees. These charges will be calculated by the carrier and billed directly to the customer.
Clients are responsible for customs fees, and we are unable to accept returns for items returned when customs fees are not paid.

We cannot undervalue packages for customs, and any brokerage or duty fees incurred at the border are both your responsibility. They are also non-refundable by us in the event of a return.

Please be advised that shipping times are approximate and not within our control and are provided by the carrier. There may be delays during the holiday season and national holidays, and at your country's customs processing facilities.


RETURNED SHIPMENTS

Please note that shipments returned to Rebelle Romantique due to incomplete/incorrect postal information will be handled as follows:

If Rebelle Romantique made an error in the delivery address, we will re-send the package to the correct address at no cost to the customer.

If the customer supplied the wrong address, the customer must pay the cost of re-shipping, plus any return to sender fees charged to Rebelle Romantique by the carrier.

Any shipments returned for failure to pay import taxes or custom duties, or refused or unclaimed packages by the customer, does not entitle the customer to a refund. Any refused or unclaimed packages returned to us by the carrier are subject to a 20% restocking fee, the cost of the shipping and handling, and any return-to-sender fees charged by the carrier.


FREE SHIPPING PROMOTIONS


Items eligible for free shipping will have an icon displayed on the product page.
Some products may not qualify for free shipping during a promotion.